The second-hand marketplace Shoppers Express Anger Regarding Size Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
This online marketplace has updated its sizing categories for women's and children's clothes failing to inform every member regarding the update.
Social Media Backlash
Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with other platforms.
It has advised users to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
User Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she said.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.
